Community Guidelines

Reviews are a great way to help make a purchasing decision, and our Sailrite community appreciates the feedback of an honest review. Please note that we do not allow two reviews on the same product from members of the same household.


Note: Reviews may take up to 24 hours to display.


If you have a question about a product and other reviewers haven’t answered it for you, please see the "Comments" section below on how to use our Questions & Answers feature.

Tips for Writing a Great Review

Share what you liked or disliked about the product. Be as specific as possible in your likes and dislikes, and be sure to include why. 


Tell us how you use the product, how often and for how long. Include what type of sewer you are:

  • Décor & Upholstery

  • Boat & Canvas

  • Sails

  • Bag & Hobby

  • Leather

  • Outdoor Living

  • Auto & RV

Upload a photo or video of your project. Photos are limited to 10 images and three videos (maximum file size of 2GB).


Be sincere in your review. We want to know what you really think. Share your opinions just like you would with a friend.


Keep your review succinct.

Rejected Reviews

We reserve the right to reject or remove any review if it does not comply with the following guidelines.


We will reject a review that:
  • Is not about the product. Feedback regarding shipping-, stock-, website- or customer service-related issues is not a product review. You may share this information with us at [email protected].

  • Contains inappropriate material. Comments containing profanity, threats, attacks aimed at other commenters, hate speech, or personal information (such as mailing addresses, phone numbers or email addresses) are not permitted.

  • Is promotional in nature. Reviews advertising other products or competitors are not permitted, nor are links to non-Sailrite URLs.

  • Contains only questions about the product, not feedback. Reviews are for customers who have already purchased an item to leave their feedback. If you have questions about the product, please email us at [email protected] or use our live chat feature. You can also navigate to the “Questions & Answers” section on the product page to see if your question has been addressed by Sailrite or a verified buyer.

We welcome and appreciate your honest reviews. Please note that in some cases, a review may be rejected if it describes the misuse of a product or supporting product. Additionally, we may reject a review from a purchase we cannot verify. To be sure you’re a verified buyer, use the email tied to your login when leaving a review.

We have a Questions & Answers section on all of our product pages and how-to content at Sailrite.com. You can share your personal experiences and ask questions in this section.


You can ask a question by clicking the “Ask a Question” button. Verified buyers can answer questions on product pages.


Note: Questions and answers may take up to 24 hours to display.


To maintain a spam-free and positive environment, all comments will be moderated before being published. Comments that pass the guidelines will be approved as soon as possible. 


We will reject a comment if it:

  • Contains inappropriate content. Comments containing profanity, threats, attacks on other commenters, hate speech, or personal information (such as mailing addresses, phone numbers or email addresses) are not permitted.

  • Is promotional in nature. Comments advertising other products or competitors are not permitted, nor are links to non-Sailrite URLs.

  • Is spam-like. Any comment assumed to be spam will be rejected and marked as spam.

In addition, comments should be related to the post on which they appear. Comments that are off-topic or take the discussion off on a tangent may be rejected.

Disclaimers

Sailrite reserves the right to edit, delete, move or mark as spam any and all comments. We also reserve the right to block access to comments from users who repeatedly don’t agree with these guidelines.


All comments on our how-to content are the responsibility of the commenter, not Sailrite. By submitting a comment on our site, you agree that the comment content is your own and hold Sailrite harmless from any and all repercussions, damages or liability.

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